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G-307Legal

Website Terms of Use

Version 1.0 · Effective October 7, 2026 · Last updated October 7, 2026

In plain words. These terms cover reading our public websites and documentation. You may read, print and share our pages for your own use and to train your own staff, and link to any page. Please don’t copy our content wholesale, republish it, scrape it, or use it to train AI models without asking. What’s on the site is general information, not a promise about future features and not engineering or building-code advice. The software, your account and DimSum Cloud have their own agreements (section 1.3).

1. Who we are and what these terms cover

1.1 “Planbase”, “we” and “us” mean Planbase Estimating LLC, a Missouri limited liability company based in Kansas City, Missouri, USA.

1.2 These terms apply to your use of our public websites: planbaseestimating.com (including the DimSum pages, What’s new and its RSS feed, the beta and newsletter sign-up forms and the contact page) and the documentation site at docs.planbaseestimating.com (together, “the Sites”). By using the Sites, you agree to these terms. If you don’t agree, please don’t use them.

1.3 What these terms don’t cover. Other agreements apply to:

If you have an account, and these terms conflict with the Terms of Service, the Terms of Service win.

1.4 Business use. The Sites are meant for construction professionals and businesses. They aren’t directed at children, and you must be at least 18 to send us information through a form.

2. Using the Sites

You may use the Sites for lawful purposes, to learn about our products, to read the documentation, and to contact us. When you use them, you must follow the Acceptable Use Policy, and in particular not:

  • (a) interfere with or disrupt the Sites, or the servers and networks behind them;
  • (b) probe or test them for vulnerabilities, except under our Vulnerability Disclosure Policy;
  • (c) bypass or defeat the spam check on our forms, or submit forms automatically or with false information;
  • (d) scrape, crawl or copy the Sites by automated means, except as section 3.3 allows; or
  • (e) pretend to be someone else, or to speak for Planbase.

3. Our content and your licence to use it

3.1 We own it. The Sites and their content (text, documentation, screenshots, videos, illustrations, the demo job and its sample reports, designs, page layouts and code) belong to Planbase or our licensors, and are protected by copyright and other laws. Our names and logos are covered by the Trademark Guidelines.

3.2 What you may do. We give you a limited, non-exclusive, non-transferable, revocable licence to:

  • (a) view, download and print pages for your own information;
  • (b) copy and share documentation pages, unchanged and with their source shown, inside your own company, to train your staff and support your use of DimSum;
  • (c) link to any public page (section 6); and
  • (d) read the What’s new RSS feed in any feed reader, and show its headlines and summaries with a link back to the full post.

3.3 What you may not do without our written permission:

  • (a) republish, sell, rent, sublicense, or make public copies of our content, in whole or in substantial part, including in training courses you sell (short quotations for commentary or review are fine);
  • (b) “frame” or mirror the Sites, or present our content as your own;
  • (c) remove copyright, trademark or other notices;
  • (d) scrape, crawl or bulk-download the Sites, except by search engines that follow our robots.txt, and by tools that fetch a page in response to a person’s own request (such as link previews, accessibility tools, or an assistant answering a single user’s question); or
  • (e) use our content to train, fine-tune or evaluate machine-learning or AI models, or to build datasets.

3.4 Other people’s content. Some content on the Sites belongs to others and is used under their licences (for example, the Barlow typefaces, used under the SIL Open Font License). Their terms apply to that content.

3.5 Examples and samples. The demo job (for example Maple Ridge Residence), its plans, prices and reports are invented for demonstration. Sample prices are not quotes, and sample quantities are not a takeoff of any real building.

4. Information on the Sites

4.1 General information only. We work to keep the Sites accurate and current, but they may contain errors or be out of date, and documentation may describe a slightly different version of DimSum from the one you have.

4.2 Plans for the future aren’t promises. Pages may describe features marked Coming, a roadmap, or services not yet available (such as DimSum Cloud and the Remote Workstation). They describe our current intentions. We may change or drop them, and we don’t promise when, or whether, they’ll arrive. Don’t rely on a future feature when you decide to buy.

4.3 Prices on the Sites may change. The price, tax and terms that apply to a purchase are the ones shown at checkout, run by our merchant of record, Paddle, and in the Subscription and Refund Policy.

4.4 Not engineering, building-code or professional advice. The Sites and docs explain how to use DimSum, and may describe framing practice (for example joist spacing, beam lengths or wall layouts) to illustrate it. That is not structural engineering, architectural, building-code, legal or tax advice. Always follow the approved plans, your local building codes, the manufacturers’ specifications, and the advice of qualified professionals. You are responsible for checking every quantity, price and report before you bid, order or build.

5. What you send us

5.1 Forms and email. When you use the beta or newsletter form, email us or send feedback, you confirm that what you send is accurate and that you’re allowed to send it. How we handle personal data is in the Privacy Policy, and which emails we send in return is in the Communications Policy.

5.2 Joining the beta. Signing up on the beta form doesn’t make you a tester, or promise you a test build. If we invite you to test, the Beta and Tester Agreement applies.

5.3 Ideas and feedback. If you send us ideas, suggestions or feedback, you agree that we may use them for any purpose without paying you or owing you anything, as the Terms of Service also say. We aren’t obliged to use them.

5.4 Please don’t send confidential information, plans you aren’t allowed to share, or other people’s personal data through the Sites’ forms.

6.1 Links to other sites. The Sites link to sites we don’t control, such as our sign-in provider, our checkout provider and the sources of the fonts and components we use. We aren’t responsible for their content, terms or privacy practices, and a link isn’t an endorsement.

6.2 Linking to us. You may link to any public page of the Sites, including deep links, as long as you:

  • (a) use plain text or a fair description, and follow the Trademark Guidelines if you use our logos;
  • (b) don’t suggest that we endorse or are affiliated with you; and
  • (c) don’t frame our pages inside yours, or link from a site whose content is unlawful or misleading.

We may ask you to remove a link, and you agree to do so.

7. Downloads

DimSum installers are available through the customer portal and, for updates, our update service, under the EULA. Anything else you download from the Sites is provided under these terms, unless it comes with its own licence. Download only from our own domains; if you find DimSum offered elsewhere, tell security@planbaseestimating.com.

9. No warranty

THE SITES AND ALL CONTENT ON THEM ARE PROVIDED “AS IS” AND “AS AVAILABLE”, FREE OF CHARGE, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND ACCURACY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SITES WILL BE AVAILABLE, UNINTERRUPTED, SECURE OR ERROR-FREE, OR THAT THEIR CONTENT IS COMPLETE, CURRENT OR FREE OF HARMFUL COMPONENTS. Some jurisdictions don’t allow some of these exclusions, so some may not apply to you.

10. Limitation of liability

10.1 TO THE FULLEST EXTENT THE LAW ALLOWS, PLANBASE, ITS MEMBERS, MANAGERS, EMPLOYEES AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BIDS, BUSINESS, GOODWILL OR DATA, ARISING OUT OF OR RELATING TO THE SITES OR THEIR CONTENT, EVEN IF WE WERE TOLD SUCH DAMAGES WERE POSSIBLE.

10.2 TO THE FULLEST EXTENT THE LAW ALLOWS, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SITES IS LIMITED TO ONE HUNDRED US DOLLARS (US $100).

10.3 These limits don’t apply to liability that can’t be limited by law, and they don’t change the liability terms of any other agreement you have with us (such as the Terms of Service or EULA), which govern claims about the software, accounts and paid services.

11. Indemnity

If you misuse the Sites, or break these terms, you agree to defend and indemnify Planbase against third-party claims, and the related losses and reasonable legal costs, that arise from that misuse or breach.

12. Governing law and disputes

12.1 These terms are governed by the laws of the State of Missouri, USA, without regard to its conflict-of-laws rules.

12.2 Any dispute about the Sites will be heard only in the state courts located in Jackson County, Missouri, or the United States District Court for the Western District of Missouri, and you and we consent to those courts’ jurisdiction.

12.3 If you are a consumer, nothing in these terms takes away rights you have under the mandatory laws of the place you live.

13. Visitors outside the United States

The Sites are run from the United States. We don’t claim that their content is appropriate or available elsewhere. If you use them from elsewhere, you are responsible for following your local laws. You may not use or export anything from the Sites in breach of US export-control or sanctions laws.

14. Changes, suspension and general terms

14.1 Changes to the Sites. We may change, suspend or remove any part of the Sites at any time, and may block access by anyone who breaks these terms.

14.2 Changes to these terms. We may update these terms by posting a new version with a new “Last updated” date. Changes apply from then on, and not to disputes that arose before the change. Please check this page from time to time.

14.3 General. These terms, and the documents they refer to, are the whole agreement between you and us about the Sites. If any part can’t be enforced, the rest still applies. Not enforcing a term isn’t a waiver of it. You may not transfer these terms; we may transfer them with our business. Headings are for convenience only.

15. Contact

Legal notices: legal@planbaseestimating.com · Postal address: Planbase Estimating LLC, 3418 East 104th Street, Kansas City, MO 64137 · General questions: support@planbaseestimating.com

Planbase Estimating LLC, 3418 East 104th Street, Kansas City, MO 64137, USA. Questions: legal@planbaseestimating.com.All legal documents.