Accessibility Statement

In plain words. We want everyone to be able to use our websites, and we aim to meet the WCAG 2.2 Level AA standard on them. We haven’t had an independent audit yet, so we don’t claim full conformance, and we list the gaps we know about below. DimSum Takeoff itself is a drawing-based desktop program for tracing plans, and some of that work depends on seeing the plan and using a mouse or pen; we are honest about those limits too. If something gets in your way, email support@planbaseestimating.com with “Accessibility” in the subject, and we’ll help, and fix what we can.

1. Who we are and what this covers

1.1 This statement is made by Planbase Estimating LLC (“Planbase”, “we”), a Missouri limited liability company based in Kansas City, Missouri, USA.

1.2 It covers:

• (a) our websites: planbaseestimating.com, the documentation at docs.planbaseestimating.com, and the customer portal at app.planbaseestimating.com (including the pages for DimSum Cloud and the Remote Workstation);
• (b) the emails we send (section 5); and
• (c) the DimSum Takeoff desktop software, on the different basis set out in section 4.

2. Our goal for the websites

2.1 The standard. We aim for our websites to conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, published by the World Wide Web Consortium (W3C). The guidelines explain how to make web content more usable by people with disabilities, including people who are blind or have low vision, are deaf or hard of hearing, or have motor, cognitive or speech disabilities.

2.2 Where we are now: partially conformant. “Partially conformant” means that some parts of the content do not yet fully conform. We have not yet had an independent audit. We plan an independent WCAG 2.2 AA audit of the website and portal within 12 months of our commercial launch, and we will keep the “partially conformant” wording until an audit supports a stronger claim.

2.3 What we already do:

• every page declares its language, and has a “Skip to content” link as its first item;
• pages are built with proper headings, landmarks, lists and data tables (with column headers), so screen readers can move around them;
• you can reach links, buttons and form fields with the keyboard, and see where the keyboard focus is;
• images and screenshots that carry information have text alternatives, and the plan illustrations on the website are labelled for screen readers;
• motion and animation stop when your system asks for reduced motion;
• text uses a dark navy on a light paper colour, chosen for contrast, and pages reflow on narrow screens and when zoomed;
• the colours used to tell takeoff items apart come from a palette designed to be told apart by people with the common forms of colour blindness, and items also carry labels, so colour is never the only cue;
• fonts are served from our own site, and we don’t use third-party trackers or pop-ups that interrupt reading;
• the spam check on our forms usually runs invisibly, without a visual puzzle (section 6).

2.4 How we check. We test with automated tools (such as axe or Lighthouse), by using the sites with the keyboard alone, at 200% and 400% zoom, and with a screen reader. We check new pages before they go live.

3. Known limitations on the websites

We know about these, and are working on them where we can:

• (a) Plan images in the documentation. The docs show screenshots of plans, takeoffs and reports. We describe what matters in the text, but a screenshot of a detailed drawing can’t be fully conveyed in words.
• (b) Demonstration videos. Short clips on the website show DimSum in action. They have written captions describing what they show, and have no spoken audio. Our tutorial videos are published on YouTube with captions files and chapter lists. Not every video has a full text transcript yet; we are adding a transcript, made from its captions file, beside each tutorial.
• (c) Interactive and drag-based controls in the portal (if any), and any tool on the site that asks you to drag something, will also have a single-pointer or keyboard alternative, as WCAG 2.2 requires (success criterion 2.5.7).
• (d) Signing in is run by our sign-in provider (Clerk). It supports password managers, paste and one-time email codes, and doesn’t ask you to solve a puzzle or remember characters (WCAG 2.2 success criterion 3.3.8). If you have trouble signing in, contact us.
• (e) PDF documents we publish (for example, sample reports) may not be fully tagged for screen readers. Ask us for the same information in another format (section 7).
• (f) Third-party pages (section 6) are outside our control.

4. DimSum Takeoff (the desktop software)

4.1 What DimSum is. DimSum is a Windows program for measuring building plans: you open PDF plan sheets, then trace walls, floors, roofs and other items on them with a mouse or pen, and DimSum counts the materials. The plans themselves are usually drawings or scanned images, with little or no text a screen reader could read.

4.2 Honest limits. Because of that:

• (a) tracing a takeoff on a plan needs sight and a pointing device (mouse, pen or touch). A screen reader can’t describe the plan drawing, and there’s no non-visual way to trace what a plan shows;
• (b) measuring is visual. Lengths and areas come from points you place on the drawing, and checking them means looking at the plan;
• (c) the canvas (the plan view and the 3D view) is drawn as a picture, not as text or controls, so assistive technology sees little inside it; and
• (d) the Remote Workstation shows a live picture of DimSum running on your own computer, in a browser. Assistive technology in the browser sees only that picture. Use your assistive technology on the computer itself.

4.3 What we do to help.

• Menus, dialogs, settings, the item lists and the Report Designer use standard controls, and we aim to make them usable with the keyboard and with Windows screen readers (such as Narrator and NVDA).
• Most commands have keyboard shortcuts, and the shortcuts are listed in the docs.
• Takeoff items carry labels and lengths as well as colours, and the takeoff colours are chosen to be distinguishable with colour blindness.
• Reports (quantities, prices and material lists) can be exported as CSV, which works with screen readers and spreadsheet software. PDF reports may not be tagged for screen readers.
• The interface follows the size and contrast settings in Windows where it can.

4.4 Our approach. We apply WCAG 2.2, as interpreted for desktop software by the W3C’s guidance on applying WCAG to non-web software, to DimSum’s menus, dialogs, settings and reports wherever practical. We don’t claim conformance for the plan canvas, for the reasons above. We don’t publish an Accessibility Conformance Report (a VPAT) for DimSum yet; we will prepare one when a customer asks for it, or with the independent audit.

5. Our emails

Our emails are built to be readable by screen readers and in plain text: every email has a plain-text version, readable text sizes, a dark-mode colour scheme, a meaningful text alternative for the logo, and links described in words. The Communications Policy explains which emails we send.

6. Other companies’ services

Some parts of what you use are run by other companies, under their own accessibility commitments:

• sign-in (Clerk), and “Continue with Google” if you choose it;
• checkout, receipts and invoices (Paddle, our merchant of record);
• the spam check on our forms (Cloudflare Turnstile), which sometimes shows a short check and offers an accessible alternative; and
• YouTube, which hosts our tutorial videos.

If one of these stops you doing something, tell us. We’ll help you complete it another way, for example by setting up your account, or arranging a purchase and invoice, by email.

7. Feedback and help

7.1 Contact us:

• Email: support@planbaseestimating.com, subject “Accessibility”.
• Phone: 913-283-5446, for people who can’t use email easily.
• Post: Planbase Estimating LLC, 3418 East 104th Street, Kansas City, MO 64137.
• Please tell us the page address or the part of DimSum, what you were trying to do, what got in the way, and the assistive technology you use, if any.

7.2 What we do. We aim to reply within 5 business days, and to fix website problems within a reasonable time, depending on how complex they are. We’ll tell you what we plan to do.

7.3 Other formats. If you need information from our websites or documents in another format (such as plain text, large print or a tagged PDF), ask us and we’ll provide it, where we reasonably can.

8. Our commitment, and what this statement isn’t

8.1 We consider accessibility when we design new pages and features, include it in our checks before release, and update this statement when things change. We review it at least once a year.

8.2 This statement describes our goals and our current state honestly. It isn’t a contract, and it doesn’t create rights beyond those the law gives you.

9. Date and review

This statement was prepared on 2026-10-05 from a review of the website code and our own checks, not an independent audit. It will be reviewed by 2027-10-05, or sooner after a major redesign.

Change log

Date	Version	Change
2026-10-07	1.0	Published. Same day: the business phone number (913-283-5446) added to section 7.1.

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Planbase Estimating LLC, 3418 East 104th Street, Kansas City, MO 64137, USA. Questions: legal@planbaseestimating.com.All legal documents.