Copyright and DMCA Policy

In plain words. If you believe something stored or shared through our services infringes your copyright, send our Copyright Agent a notice with the details listed in section 4. We will remove or disable access to it quickly and tell the user. If you are the user and you believe it was removed by mistake, you can send a counter-notice (section 6). People who infringe repeatedly lose their accounts (section 7). We cannot reach into anyone’s own computer: this process covers what we host, not files that live only on a customer’s PC.

1. Who we are and what this covers

1.1 “Planbase”, “we” and “us” mean Planbase Estimating LLC, a Missouri limited liability company based in Kansas City, Missouri, USA.

1.2 We respect the intellectual property of others and expect our users to do the same. This policy explains how we respond to claims of copyright infringement under the US Digital Millennium Copyright Act, 17 U.S.C. § 512 (“DMCA”).

1.3 It covers material that is stored on, or made available through, systems we operate, at the direction of a user, including:

• (a) files stored in DimSum Cloud, once available (jobs, plan sets, tool libraries, reports and other files synced to an account);
• (b) files and share links made available to other accounts or Workspaces through Share, once available;
• (c) anything users submit to our websites, portal or docs, now or in future (for example, any public comment, forum, shared-library or community feature we may add); and
• (d) material on our own websites and docs.

1.4 What it can’t cover. The DimSum Takeoff desktop software keeps files on customers’ own computers. We do not host those files and cannot remove them. The Remote Workstation shows a customer’s own computer in their browser; we do not store what it shows. A complaint about a file that exists only on someone’s computer should go to that person directly.

1.5 This policy is part of the Terms of Service and the Cloud Service Terms. Infringing content is also forbidden by the Acceptable Use Policy.

2. A note about plans and drawings

Architectural plans, drawings and specifications are often protected by copyright (including as “architectural works”). Estimators and suppliers routinely receive plans from customers so they can prepare bids and material lists. Before sending a notice, consider whether the user may be working from the plans with the permission of the owner, a licensee or the customer who commissioned the bid, and whether the use is otherwise lawful (for example, fair use). See section 8 on misrepresentation.

3. Our designated Copyright Agent

Send notices and counter-notices to:

Copyright Agent Planbase Estimating LLC 3418 East 104th Street, Kansas City, MO 64137 Phone: 913-283-5446 Email: legal@planbaseestimating.com (subject line: “DMCA notice” or “DMCA counter-notice”)

Email is the fastest route. Notices sent to other addresses, or through support, may be delayed.

4. How to send a notice of claimed infringement

4.1 To be effective under the DMCA (17 U.S.C. § 512(c)(3)), your notice must be in writing and include:

1. a physical or electronic signature of a person authorized to act on behalf of the copyright owner;
2. identification of the copyrighted work you say is infringed (or, if several works are covered by one notice, a representative list);
3. identification of the material you say is infringing, with information reasonably sufficient for us to find it. For DimSum Cloud and Share, please give the share link, the file name, the account or Workspace name or email address, and any other detail you have. A notice that says only “the plans for 123 Main Street” may not be enough for us to find anything;
4. your contact details: name, postal address, telephone number and email address;
5. a statement that you have a good-faith belief that the use of the material in the way complained of is not authorized by the copyright owner, its agent or the law; and
6. a statement that the information in the notice is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the owner of the copyright that is allegedly infringed.

4.2 Incomplete notices. If your notice doesn’t substantially meet these requirements, we may not act on it. If it meets items 2, 3 and 4, we will try to contact you to complete it.

4.3 Before you send. Consider whether the use may be licensed or a fair use. The law requires copyright owners to consider fair use before sending a takedown notice.

5. What we do when we receive a valid notice

5.1 We will act expeditiously to remove, or disable access to, the material identified. Depending on where it is, that may mean:

• (a) turning off a share, so other accounts can no longer open the file;
• (b) disabling access to the file in DimSum Cloud for everyone, including its owner, while the matter is resolved; or
• (c) removing material from our websites or docs.

A Cloud file we disable is held in a locked state, not deleted, until the counter-notice period in section 6 ends, so it can be restored after a valid counter-notice. If no counter-notice is received, it is then deleted.

5.2 We will take reasonable steps to notify the user promptly, and send them a copy of the notice, including the complainant’s name and contact details, because the user needs them to respond or to file a counter-notice. By sending a notice, you agree that we may share it, including your contact details, with the user.

5.3 We do not publish notices, and we do not send copies to public clearinghouses such as the Lumen database.

5.4 Our own encryption. DimSum files are encrypted (and, once that feature is released, bound to accounts). We may be unable to view a file’s contents, and may need to rely on the file name, share link and account details in your notice.

6. Counter-notices

6.1 If your material was removed. If you believe material was removed or disabled by mistake or misidentification, you may send our Copyright Agent a counter-notice. Under 17 U.S.C. § 512(g)(3), it must be in writing and include:

1. your physical or electronic signature;
2. identification of the material that was removed or disabled, and where it appeared before (for example, the file name and the share link or account it was in);
3. a statement, under penalty of perjury, that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification;
4. your name, address and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if your address is outside the United States, any judicial district in which Planbase may be found), and that you will accept service of process from the person who sent the original notice, or that person’s agent.

6.2 What we do. When we receive a valid counter-notice, we will:

• (a) promptly send a copy to the person who sent the original notice, and tell them we will restore the material in 10 business days; and
• (b) restore the material, or stop disabling access to it, not less than 10 and not more than 14 business days after we receive the counter-notice, unless our Copyright Agent first receives notice that the complaining party has filed a court action seeking to restrain you from the infringing activity.

6.3 By sending a counter-notice you agree that we may share it, including your contact details, with the person who sent the original notice.

7. Repeat infringers

7.1 Our policy. In appropriate circumstances, we will terminate the accounts of users, and the Workspace memberships of members, who are repeat infringers.

7.2 How we count. A user receives a strike each time we remove or disable material in their account in response to a valid notice. A strike is removed if the material is restored after a counter-notice, or if the notice is withdrawn or shown to be mistaken. An account that receives 3 strikes within any 12-month period is closed, after one written warning at the second strike. We may act sooner for clear, deliberate or large-scale infringement.

7.3 Workspaces. Strikes attach to the person whose account stored or shared the material. If a Workspace has repeated strikes across members, we may tell the admin and, where appropriate, act against the Workspace. We tell the Workspace admin when a member receives a strike, because the admin is responsible for members under the Terms of Service.

7.4 Effect of termination. Closure under this section follows the Terms of Service, including Download all my data for your own files, except material subject to a valid, uncontested notice.

7.5 We keep a record of notices, counter-notices and strikes until 3 years after the account closes, as described in Data Retention and Deletion.

8. Misrepresentation

Under 17 U.S.C. § 512(f), anyone who knowingly and materially misrepresents that material is infringing, or that it was removed by mistake or misidentification, may be liable for damages, including costs and attorneys’ fees. If you are not sure whether material infringes your copyright, talk to a lawyer first. We may disregard notices that are abusive, or that we believe in good faith to be fraudulent.

9. Other claims

9.1 Trademark, patent, privacy or other non-copyright claims are not handled under this policy. Send them to legal@planbaseestimating.com. Other abuse of the Services (spam, unlawful content that isn’t a copyright matter, impersonation) goes to misuse@planbaseestimating.com under the Acceptable Use Policy. The Trademark Guidelines explain how our own marks may be used.

9.2 Claims from outside the United States. We will consider notices under other countries’ laws, but our process follows the DMCA.

9.3 Our own content. If you believe something on our websites or docs infringes your copyright, the same notice process applies.

10. No legal advice; changes

This policy describes our process. It is not legal advice to you. We may update it; the current version is always at https://planbaseestimating.com/legal/copyright/, with its “Last updated” date.

Change log

Date	Version	Change
2026-10-07	1.0	Published. Same day: the Copyright Agent’s phone number (913-283-5446) added to section 3.
2026-10-07	1.0	Same day, added after attorney review (show at the next review): Download all my data is available now, on request to support@ (the “once available” wording removed) (section 7.4)

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Planbase Estimating LLC, 3418 East 104th Street, Kansas City, MO 64137, USA. Questions: legal@planbaseestimating.com.All legal documents.